FAQ

You can check the availability of the property before making a reservation request.Please refer to the calendar on the Reservation page.Alternatively, you can send an email to info@lesbateliers-saintvalery.fr or use the WhatsApp chat available via the icon at the bottom of each page of the site.

To book a stay at Les Bateliers, you can use the form on the Réservation page. The form allows you to indicate your desired arrival and departure dates.An estimate of the price of your stay is calculated automatically. The exact price will be communicated in the response, taking into account any possible reduction.Alternatively, you can send a request by email to info@lesbateliers-saintvalery.fr Please check the availability calendar on the page.In any case, you will receive a response by email quickly.Once you have agreed, a rental contract will be sent to you to finalise the reservation, which will be effective once the deposit has been paid by bank transfer.The balance of the stay must be paid by bank transfer 7 days before the start of the stay. A €500 guarantee will be requested via a card authorisation (Visa or Mastercard), free of charge and without immediate debit. The deposit can also be made by bank transfer.

Yes, you can contact the owner for any additional information or to make a reservation. This is the best way to ensure you receive a response that meets your needs.You can either use the enquiry form on the Reservations page, contact us via WhatsApp or send an email to info@lesbateliers-saintvalery.fr

The minimum stay is two nights, all year round except in July and August.In summer, the minimum stay is 5 nights.

Check-in is possible from 16:00 and the house must be vacated by 10:00 on the day of departure.Depending on the availability of the house, an earlier arrival or later departure is sometimes possible. This will be offered to you a few days before your stay, if available.

Yes, to confirm your reservation, we will ask you to pay a deposit of 30% of the cost of your stay (excluding cleaning and tourist taxes). The deposit must be paid by bank transfer within 5 days of signing the rental contract.The cancellation conditions provide for a possibility of refunding the deposit according to the following modalities:30 calendar days or more before the arrival date: full refund of the deposit;Between 15 and 29 calendar days before the arrival date: 50% of the deposit will be refunded;Less than 15 calendar days before the arrival date: no refund of the deposit.

Any cancellation must be communicated to the owner in writing. The date on which this notification is received determines the following refund conditions:30 calendar days or more before the arrival date: full refund of the deposit;Between 15 and 29 calendar days before the arrival date: 50% of the deposit will be refunded;Fewer than 15 calendar days before the arrival date: no refund of the deposit.Any other sums paid in advance for services not provided, including cleaning fees, tourist taxes and security deposits, will be fully refunded.

The terms and conditions of sale and the privacy policy are available on the dedicated page of the website. You can consult them at any time before making a reservation.

There is no specific place to securely store bicycles. However, one or two bicycles can be stored in the living room at the entrance.